Alliances Service Group

Outsourcing Service – Your Way!

About Us

Our group has 21 years of successful collaboration with companies in numerous and diverse industries. We give our clients the benefit of lower personnel expenses by limiting the cost to strictly the hours of service used. We've achieved outstanding results by applying our business strategy to fulfill numerous functions within a company - from equipment systems service to manufacturing, in-house maintenance, accounting and many more.

Your employees become our independent contractors who are compensated on an hourly basis and with travel expenses when applicable. Your company maintains total control over the service without the expense of personnel overhead. The managers of your company provide the direction. ASG executes the delivery. ASG bills your company monthly and the amount is limited to the hours of service.

We're proud of what we've achieved in two decades of building our unique business model. We deliver critical gains to clients by reducing their overhead, freeing them to direct their resources to support their present operations and to increase their profit. We're equally gratified to provide work to many highly trained individuals who show us every day with their performance how much they value our presence in the current economic environment.

Who Are we?
Alliances Service Group is headquartered in Moorestown, NJ, providing outsourcing service throughout the USA and South America. Alliances has Service Centers in Wilmington, DE and in Mexico City.
Why choose ASGI?
You maintain control of the outsourcing company as your own organization and operate with a significantly lower cost. All of Alliances representatives will represent your company and will be working as company employees in front of your clients.
What do we do?
ASGI, Inc. is a Business Process Outsourcing company that provides outsourcing solutions in the field of:
  • Equipment service
  • Customer support
  • Financial services
  • Contact center
  • Warehouse facility
  • And more........


    We provide small and medium-sized companies with the ability to realize the full benefits of outsourcing in order to gain and maintain a competitive advantage, with either our or your human resources.
    Flexible Equipment Service Outsourcing
    Whether you utilize our service team and resources as a complement to your own, use our organization as your sole servicing arm, or choose for us to adopt and manage your team, we'll find a way to shape a solution that closely fits your needs.


    FLEXIBILITY
    We are open to, and always search for, creative options to meet our clients' unique requirements. Consider the following options: Alliances service engineers provide service to your clients.
    Alliances service engineers complement your staff and extend your reach by providing service for specific product lines or certain geographic egions. Your service staff becomes part of Alliances (no longer on your payroll) as it ontinues to provide service to your clients: same talent, different economics.


    REACH
    Service Engineers in every major city in the Americas: Empowers you to offer mostly local service for your customers. Call Centers in Wilmington, DE and Mexico City: Serving the US, Canada, Latin and South Americas. Spare Parts warehouses in Moorestown, NJ and Mexico City: Expedited shipments and reduced customs delays. Alliances provides you and your customers a far reaching world class service experience starting with the very first call.


    EFFICIENCY
    "Service Only" focus: Low overhead resulting in attractive rates (same low rate for nationwide coverage). Service Administration Services: Alliances manages your service contracts and the service contract renewal process. Shared Overhead: You only pay for time spent supporting your products with no additional expenses for management or administration of service delivery.


    EXPERTISE
    Growing steadily in Equipment Service Outsourcing since 1991: Our experience benefits you and your customers the first day of service. Alliances Service Group only employs seasoned, technically proficient service engineers. You interview the service rs that will service your customers and choose those that best represent your corporate culture. Alliances service engineers participate in your company's formal and on-the-job training, until you are satisfied that they can handle calls on their own. Lead Service Coordinator reviews performance metrics and continuous improvement issues.

    Partial List of Skill Sets and Supported Systems
    • Remote Support (Call Avoidance)
    • Dealer Back-up
    • General Service Administration
    • PLC & Workstations
    • Ink Jet
    • Electro-mechanical
    • Packaging
    • Finishing
    • Transport
    • Textile
    • Computer-to-Plate
    • Wide Format Printers
    • Registration Systems
    • Platemaking
    • Proofing
    • Labeling/Coding
    • Textile Printers
    • Software
    and more...

    Contact

    Email us at:jmedford@alliancessg.net

    Alliances Service Group, Inc.
    30 Twosome Drive
    Suite 8
    Moorestown, NJ 08057

    Main Office:
    Tel (856)638-1899
    Fax (856)638-1879